About Us

About Us

Tier 1 MX has been serving Southern California since the year 2000. We have a vast amount of experience in the field of IT Services, tackling all types of jobs, small and large; and all types of clients, small and large.

Our development has progressed, our tactics have changed, the technologies we work with have evolved; but we have not abandoned our Core Principles and our mission statement.

Our Core Principles:

  • Honesty
  • Integrity
  • Security
  • Intelligence

Our Mission Statement:

Tier 1 MX provides exceptional desktop support services to the small and medium sized business sector in Southern California. Our staff is superior to, more affordably priced than our competition or any insourced IT staff. Our organization is proactive, highly efficient, rapidly scalable, business-centric. We productize the efficient delivery of Managed IT Services. We are committed to continual improvement and regularly baseline our knowledge against industry standards.  Our employees are encouraged to grow and develop their IT-related knowledge on a regular basis.

 

We have a vision for IT: “enterprise-level IT can be distilled down to the small-business level at a price point that won’t break the bank”

 

How do we do it? What sets us apart? Our commitment to continual improvement, certifying, and baselining our abilities against industry standards.

 

Collectively, our engineers and consultants hold the following Certifications:

Convergence+_Certified
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In addition, our team of consultants attends the following IT Industry conferences on a regular basis, where they get the chance to learn about some of the latest developments in the industry and keepan eye on what enterprise IT departments are doing first-hand:

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We fund certifications, trainings, and conferences for our staff, and foster the incorporation of newtactics and technologies into our methods as part of our commitment to continual improvement.

Maximum value, flat rate IT service.